OUR SERVICES

Here are some of the valuable services we provide to our customers.

If you don't see what you are looking for here, please contact us at 412-271-8922 to see if we can help you with your concerns.

PRO-TEC America offers Central Station Monitoring for your security or fire system. 

Our Central Station Monitoring Center is amongst the best in the country. It  meets or exceeds Underwriter Labratories requirements and is staffed by trained professionals, 24 hours a day - 7 days a week, to ensure quick response of your police or fire department.

For more information, call us at 412-271-8922.

Pro-Tec America provides service and repair for most security and fire system equipment, whether purchased from us or someone else.

SERVICE YOU CAN COUNT ON!

Our service technicians are factory trained to ensure that your system is operating to it's full potential - to ensure you are protected.

24 HOURS A DAY - 7 DAYS A WEEK!

We provide emergency service and repair, 24 hours a day - 7 days a week!

SAVINGS!

Our service rates may be up to 50% less than your current provider! Some of our customers were paying twice as much with other companies. That's why they switched to PRO-TEC America!

For more information on how we can help you, call us at 412-271-8922.

PRO-TEC America offers service and maintenence agreements for our customers.  These include the repair or replacement of system components that fail due to normal wear and tear as well as age.  When a service and maintenence agreement is in place, the labor to repair or replace the equipment is also included.

FIXED COSTS!

The most common advantage for customers who choose service and maintenence agreements is that it provides a fixed cost on your budget,  eliminating unexpected costly repairs.  The nominal monthly fee can be paid quarterly, semi annually, or annually.

For a free consultation and evaluation of your system, call us at 412-271-8922

FIRE ALARMS

The most common Test and Inspection Service is performed on Fire Alarm Systems.

Most businesses don't realize that fire alarm tests and inspections are required in most municipalities by law. Most local governments operate under some sort of building code that usually incorporates the requirements of the National Fire Protection Association (NFPA) Chapter 72 regarding fire alarm systems. This requires all fire alarm systems to be tested at least once a year by a trained service provider. The frequency of the tests varies depending on different circumstances such as the type of occupancy of the premises. Failure to follow these requirements may lead to penalties imposed by local Fire Marshals and Code Enforcement Officers. More importantly, it can also lead to serious liability issues for you and your company if someone is injured or killed as a result of the fire alarm system not functioning properly in the event of a fire.

Call us for a free estimate to perform test and inspections of your fire alarm system in compliance with your local codes.

BURGLAR ALARMS

One of the most overlooked services offered is testing and inspecting your burglar alarm system.  As with any electronic equipment, sometimes there are devices that fail to work properly or need adjusting due to normal wear and tear.  In most cases when this happens, it is found out too late, often after there has been a break in or burglary or after several false alarms cost you several hundred dollars in fines.

PRO-TEC America suggest that you have your security system tested annually by a trained service technician.  This will ensure that all of your devices are working to their full potential as well as reduce the possibility of false alarms.

Considering that most municipalities have begun to enforce penalties against chronic false alarms, this service can prove to be a cost saving asset to your business because fines can be as much as several hundred dollars.   

For more information, call us at 412-271-8922.

PRO-TEC America offers equipment leasing for just about all the types of systems that we provide.

Many customers choose leasing because it frees up capital that would otherwise have been depleted for their security of fire systems. It may also give you tax benefits to help your bottom line.

With our leasing program, you can lease the system for various terms from 24 months up to 60 months.  At the end of the lease term, you own the system.  This is far better than what some of the other companies offer. 

DON'T BE FOOLED BY OTHERS!

We have experienced some customers who have been leasing a system from another company for nearly 15 years.  Every year their lease payments increased, yet they had the same old equipment.  They paid nearly 5 times the amount of the original cost of the system, and still had to pay for repairs to keep it operating!  And worst of all, they never owned the system.  When they went to upgrade the system with a different company, they found out that the original company even owned the wire in their building and sued them to repay them for re-using their 15 year old wiring!

For more information about system leasing, call us at 412-271-8922.